Solution · AI Receptionist
Every missed call is a patient who books somewhere else by lunch.
47% of new-patient inquiries go cold in the first hour. Speed-to-lead is everything — and it's exactly what a busy front desk can't guarantee.
No call. No credit card. Plug-and-play setup in 5 minutes.
The problem, in dollars
The phone rings, no one's free, and the patient moves on.
New inquiries arrive by phone, web form, and referral all day. When they hit a voicemail or a hold queue, most don't wait — they book with whoever picks up first.
Meanwhile your team is buried in routine admin calls — reschedules, hours, insurance, 'what should I bring' — that pull them away from the patients in front of them.
47%
of new-patient inquiries go cold in the first hour
< 5 min
Recupra's callback time on a new inquiry
How it works
Two agents, one front line
- 01
Intake Agent catches every inquiry
Phone, web-form, and referral inquiries get a callback within 5 minutes — qualified and booked into your EHR.
- 02
Admin Agent handles the routine
Reschedules, hours, insurance, and 'what to bring' are resolved without involving staff.
- 03
Escalates only what it can't resolve
Anything complex is handed off to your team with context, so nothing falls through.
- 04
Works around the clock
Nights, weekends, and lunch breaks are covered — HIPAA-compliant, built by Puppeteer AI.
Why Recupra
Will patients accept AI calls?
Yes — when the call is fast, helpful, and calibrated to them. Recupra is HIPAA-compliant and built for healthcare from the ground up.
- Calls back new inquiries within 5 minutes, 24/7
- Qualifies and books directly into your EHR
- Resolves routine admin requests without staff
- Escalates complex calls to your team with context
- HIPAA-compliant; built by Puppeteer AI
- Pay per booked inquiry and per request resolved
Pricing
Outcome-based pricing
No platform fee, no setup fee. Pay $30 per inquiry booked by the Intake Agent and $3 per request resolved by the Admin Agent.
Works with your EHR
Connects to the system you already use
Connects to your EHR
+ moreNative Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request. See all integrations.
Proof
What clinics recover
Anonymized beta result: 45% of inquiries booked, 70% of admin requests resolved without staff. Run the demo to see the figure for your clinic on your real data.
FAQ
Frequently asked questions
Is it HIPAA-compliant?
Yes — Recupra is HIPAA-compliant.
How fast does it call a new inquiry back?
Within five minutes, around the clock.
What happens with complex calls?
The Admin Agent escalates anything it can't resolve to your staff.
Does it work with my EHR?
Native Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request.
See how many inquiries you're losing.
Connect your EHR and Recupra shows you the revenue leaking from missed calls and cold inquiries — on your real data. No call, no credit card.