Clinics · Weight Loss
The revenue in a weight-loss program isn't the first visit — it's every visit after.
GLP-1 and weight-loss programs run on months of monthly follow-ups, dose check-ins, and refills. Every patient who quietly drops off the program takes the rest of that recurring revenue with them.
No call. No credit card. Plug-and-play setup in 5 minutes.
The problem, in dollars
Program drop-off is where weight-loss revenue leaks.
A weight-loss patient is only worth the full program if they stay on it. The value isn't in the intake — it's in the monthly follow-ups, the dose escalations, and the refills that come after. When a patient no-shows a check-in or quietly stops booking partway through, the remaining months of revenue walk out with them.
No front desk has time to chase every patient who's overdue for a follow-up or a refill, so drop-off becomes the default instead of the exception — right when the recurring revenue should be compounding.
~50%
of weight-loss patients drop off their program within the first year
1 in 5
first follow-up visits end in a no-show
How it works
How Recupra keeps patients on program
- 01
Re-engages patients who drift
The Follow-Up Agent watches for patients who pass their expected follow-up or refill cadence and reaches out with the right slot before they lapse.
- 02
Recovers no-shows
The No-Show Agent calls within 24 hours, finds out what happened, and reschedules the missed check-in.
- 03
Wins back lapsed patients
The Reactivation Agent brings back patients who fell off the program with a warm, personalized check-in calibrated to their history.
- 04
Confirms upcoming visits
The Reminder Agent confirms follow-ups on the right channel and flags the at-risk ones before they slip.
Why Recupra
Built to keep patients on their weight-loss journey
- Catches patients who drift before they finish their program
- Re-engages lapsed GLP-1 patients with personalized, on-brand outreach
- Recovers no-shows with an empathetic call within 24 hours
- Refills cancelled slots without front-desk phone tag
- Books straight back into your EHR
- Pay only when a visit is recovered or a patient returns to program
Pricing
Outcome-based pricing
No platform fee, no setup fee. Pay only when Recupra keeps a patient on program — for example $20 per patient rebooked into their next follow-up and $40 per lapsed patient brought back.
Works with your EHR
Connects to the system you already use
Connects to your EHR
+ moreNative Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request. See all integrations.
Proof
What weight-loss clinics recover
Anonymized beta result: 22% of lapsed patients re-engaged and 33% of no-shows recovered. Run the demo to see the figure for your clinic on your real data.
FAQ
Frequently asked questions
Can Recupra keep GLP-1 patients on their program?
Yes — the Follow-Up Agent watches for patients who pass their expected follow-up or refill cadence and reaches out with the right slot before they drop off.
Will the outreach feel personal?
Yes. Every message is personalized to the patient's history and tone-matched — not a generic blast.
What does it cost?
Outcome-based — for example $20 per patient rebooked into their next follow-up and $40 per lapsed patient brought back. Nothing until the result lands.
Does it work with my EHR?
Native Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request.
See your program drop-off in 5 minutes.
Connect your EHR and Recupra shows how much revenue program drop-off is costing you — on your real data. No call, no credit card.