Solution · Appointment Reminders
Appointment reminder texts and calls that confirm the visit before it becomes a no-show.
An appointment reminder text that's sent and forgotten doesn't move the needle. Automated patient appointment reminders that ask for a reply surface the wavering patients while you can still save the slot.
No call. No credit card. Plug-and-play setup in 5 minutes.
The problem, in dollars
One-way reminders that never ask for a reply leave the gaps open.
Most patient reminder systems fire a templated SMS and call it done. They don't know which channel a patient actually responds to, and they never ask for a reply.
So the patients who were going to miss still miss, and you find out when the chair is empty instead of the day before, when you could still have filled it.
1 in 5
first-time appointments are a no-show
72 / 24 / day-of
the reminder cadence that works best
How it works
How the Reminder Agent works
- 01
Confirms on the right channel
It reaches each patient by SMS or voice on the channel they actually respond to, not a one-size-fits-all blast.
- 02
Asks for a reply
A confirmation, not a one-way reminder, so wavering patients surface before they vanish.
- 03
Flags the at-risk appointments
Patients who don't confirm are exactly the ones worth a closer look, and a waitlist backup.
- 04
Hands off to recovery
If a patient still misses, the No-Show Agent picks it up and works to recover the visit.
Why Recupra
Confirmation beats a reminder
- Right channel per patient, not a blanket SMS
- Two-way confirmation surfaces wavering patients
- Times reminders for 72h, 24h, and the morning of
- Flags at-risk appointments for waitlist backup
- Hands unconfirmed misses to the No-Show Agent
- Pay only per appointment the patient confirms
Pricing
Outcome-based pricing
No platform fee, no setup fee. You pay only per appointment confirmed by the patient.
Works with your EHR
Connects to the system you already use
Native integrations with Healthie, athenahealth, DrChrono, Elation Health, CharmHealth, Cliniko, Mindbody, Square Appointments, Acuity Scheduling, SimplyBook.me, Canvas Medical, Medplum, and Akute Health, plus 32 more systems with an assisted setup. See all integrations.
Proof
What clinics recover
Anonymized beta result: 80% of appointments confirmed, 30% reduction in no-shows. Run the demo to see the figure for your clinic on your real data.
FAQ
Frequently asked questions
What is a patient reminder system?
Software that sends patients appointment reminders before a visit, usually by text or call. Recupra's also asks for a reply, flags the appointments nobody confirmed, and hands any miss to the No-Show Agent.
How is this different from my EHR's reminder texts?
Those are one-way. Recupra confirms on the patient's preferred channel, asks for a reply, and flags the at-risk appointments.
What happens if a patient doesn't confirm?
The appointment is flagged for follow-up and waitlist backup, and any miss is handed to the No-Show Agent.
What does it cost?
$5 per appointment confirmed by the patient.
Does it work with my EHR?
Native integrations with Healthie, athenahealth, DrChrono, Elation Health, CharmHealth, Cliniko, Mindbody, Square Appointments, Acuity Scheduling, SimplyBook.me, Canvas Medical, Medplum, and Akute Health, plus 32 more systems, including Epic, Tebra, Jane, and SimplePractice, with an assisted setup.
See your no-show leak in 5 minutes.
Connect your EHR and Recupra shows you how much no-shows are costing you, on your real data. No call, no credit card.