Clinics · Med Spa
Your past clients are your best source of next month's revenue.
Med spa revenue runs on repeat treatments and full booking calendars. Lapsed clients and empty slots are money you've already earned the right to win back.
No call. No credit card. Plug-and-play setup in 5 minutes.
The problem, in dollars
Lapsed clients and empty slots are recoverable revenue.
A client who loved their last treatment but never booked the next one is a warm lead sitting idle. A cancelled slot that goes unfilled is prime booking time lost.
No one on the front desk has time to call every lapsed client or refill every last-minute opening, so both quietly leak revenue.
~30%
of clients never return after the first visit
~15%
of cancelled slots get refilled manually
How it works
How Recupra keeps the calendar full
- 01
Re-engages past clients
The Reactivation Agent reaches lapsed clients with a warm, personalized check-in and books their next treatment.
- 02
Fills cancelled slots
The Waitlist Agent refills a cancelled slot from your waitlist in about 12 minutes.
- 03
Recovers no-shows
The No-Show Agent calls within 24 hours and reschedules clients who miss.
- 04
Confirms upcoming appointments
The Reminder Agent confirms bookings on the right channel and flags the at-risk ones.
Why Recupra
Built for repeat-treatment businesses
- Re-engages lapsed clients with personalized, on-brand outreach
- Fills cancelled prime-time slots without phone tag
- Recovers no-shows with an empathetic call within 24 hours
- Books straight into your scheduling system
- Runs nights and weekends when clients book
- Pay only when a client returns or a slot is filled
Pricing
Outcome-based pricing
No platform fee, no setup fee. Pay only when Recupra brings a client back or fills a slot — for example $40 per reactivated client and $25 per slot filled.
Works with your EHR
Connects to the system you already use
Connects to your EHR
+ moreNative Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request. See all integrations.
Proof
What med spas recover
Anonymized beta result: 18% of lapsed clients reactivated and 36% of cancelled slots refilled. Run the demo to see the figure for your spa on your real data.
FAQ
Frequently asked questions
Can Recupra win back lapsed med spa clients?
Yes — the Reactivation Agent reaches past clients with a warm, personalized check-in and books their next treatment.
Will the outreach feel on-brand?
Yes. Every message is personalized to the client's history and tone-matched — not a generic blast.
What does it cost?
Outcome-based — for example $40 per reactivated client and $25 per slot filled. Nothing until the result lands.
Does it work with my booking system?
Native Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request.
See your lapsed-client value in 5 minutes.
Connect your system and Recupra shows how much revenue your lapsed clients and empty slots represent — on your real data. No call, no credit card.