Solution · Patient Intake
The clinic that calls back first books the patient.
A new patient fills in your form on a Tuesday afternoon. Your front desk gets to it on Thursday. By then they have already booked somewhere that answered.
No call. No credit card. Plug-and-play setup in 5 minutes.
The problem, in dollars
An inquiry is not a patient until someone calls back.
Every inquiry arrives with intent that decays by the hour. The person filling in your form is filling in two others, and the practice that reaches them first usually keeps them.
Front desks do not lose these on purpose. They lose them because a callback competes with the waiting room, the phone, and the check-in queue, and the waiting room always wins.
The cost is invisible in a way a no-show is not. A missed inquiry never appears in your schedule, so it never shows up as a gap you can count.
How it works
How the Intake Agent works
It treats a new inquiry as the time-critical thing it is.
- 01
Calls back within minutes
A new inquiry triggers an outbound call while the person is still thinking about their care, not two days later.
- 02
Asks what your front desk would ask
Full name, date of birth, insurance provider, and reason for visit, one question at a time. You choose the list.
- 03
Books the first visit
It offers a real opening for your new patient appointment type and books it straight into your EHR.
- 04
Hands over a complete record
Everything it collected lands on the appointment, so the first visit starts with the paperwork already done.
Why Recupra
Why a web form is not enough
A form captures interest. It does not confirm insurance, answer the question the patient actually has, or put a time on the calendar.
- Calls back in minutes rather than in days
- Collects the intake fields you define, not a fixed template
- Books into a real opening for your new patient appointment type
- Answers the questions a first-time patient asks before committing
- Runs after hours and at weekends, when most inquiries arrive
- Pay only when an inquiry becomes a booked appointment
Pricing
Outcome-based pricing
No platform fee and no setup fee. You pay when an inquiry turns into a booked first visit, and nothing when it does not.
Works with your EHR
Connects to the system you already use
Connects to your EHR
+ moreNative integrations with Healthie, DrChrono, Cliniko, Mindbody, Canvas Medical, Medplum, and Akute Health, plus 34 more systems with an assisted setup. See all integrations.
Proof
What this is worth to your clinic
A new patient is worth more than a single visit, because the first appointment is the start of a course of care. Run the demo to see how many inquiries your clinic receives and what the ones you miss are worth, on your real data.
FAQ
Frequently asked questions
How quickly does Recupra call a new inquiry?
Within minutes of the inquiry arriving, including outside office hours.
What does the agent collect?
You define the list. It defaults to full name, date of birth, insurance provider, and reason for visit, asked one at a time.
What if the patient does not answer?
The agent retries on your schedule and leaves the inquiry flagged for your front desk rather than closing it silently.
What does it cost?
$30 per inquiry converted to a booked appointment. Nothing until the visit is on the calendar.
See how many inquiries you are losing.
Connect your EHR and Recupra shows how many new patient inquiries go unbooked, on your real data. No call, no credit card.