Clinics · Physical Therapy
Patients who drop off mid-plan-of-care are your biggest revenue and outcome leak.
Physical therapy depends on patients completing a plan of care. Every no-show and every patient who drifts before they finish is lost revenue — and a worse outcome.
No call. No credit card. Plug-and-play setup in 5 minutes.
The problem, in dollars
Mid-plan drop-off costs revenue and outcomes.
A PT plan is a series of visits. When a patient no-shows or quietly stops booking partway through, the remaining visits — and the clinical result — are at risk.
Following up with every drifting patient by hand is impossible for a busy front desk, so drop-off becomes the norm instead of the exception.
1 in 5
first-time appointments are a no-show
~30%
of patients never return after the first visit
How it works
How Recupra keeps patients on plan
- 01
Recovers no-shows
The No-Show Agent calls within 24 hours, finds out what happened, and reschedules the missed visit.
- 02
Re-engages mid-plan drift
The Follow-Up Agent watches for patients who pass their expected cadence and reaches out with the right slot.
- 03
Fills cancelled slots
The Waitlist Agent refills a cancelled slot from your waitlist in about 12 minutes.
- 04
Confirms upcoming visits
The Reminder Agent confirms appointments on the right channel and flags the at-risk ones.
Why Recupra
Built to protect the plan of care
- Catches patients who drift before they complete their plan
- Recovers no-shows with an empathetic call within 24 hours
- Refills cancelled slots without front-desk phone tag
- Books straight back into your EHR
- Full attribution on every recovered visit
- Pay only when a visit is recovered or a slot filled
Pricing
Outcome-based pricing
No platform fee, no setup fee. Pay only when Recupra recovers a visit or fills a slot — for example $25 per no-show recovered and $20 per patient rebooked into their next visit.
Works with your EHR
Connects to the system you already use
Connects to your EHR
+ moreNative Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request. See all integrations.
Proof
What PT clinics recover
Anonymized beta result: 35% of no-shows recovered and 17% more patients completing their plan of care. Run the demo to see the figure for your clinic on your real data.
FAQ
Frequently asked questions
Can Recupra reduce PT no-shows?
Yes — the No-Show Agent calls within 24 hours and reschedules the missed visit into a real opening.
How does it keep patients on their plan of care?
The Follow-Up Agent watches for patients who pass their expected cadence without rebooking and reaches out with the right slot.
What does it cost?
Outcome-based — for example $25 per no-show recovered and $20 per rebooking. Nothing until the result lands.
Does it work with my EHR?
Native Healthie support today; athenahealth, DrChrono, Tebra, AdvancedMD, and Jane on request.
See your plan-of-care drop-off in 5 minutes.
Connect your EHR and Recupra shows how much revenue mid-plan drop-off is costing — on your real data. No call, no credit card.