HIPAA compliantby Puppeteer AI
Your clinic loses more revenue to things that didn't happen than to things that did.
Recupra closes the gaps your front desk can't catch. Unfilled slots, no-shows, drift. We recover the revenue without adding a single seat.
No credit card. Plug-and-play setup in 5 minutes.
Patient journey · this month
Beta clinic · M.W.
Total leaking
$46,873/mo
Recupra recovers
$31,648/mo
Live data from a 3-provider clinic. Anonymized.
Connects to your EHR
+ more01 · The problem
Where the money actually goes.
Most clinic revenue isn't lost to bad treatment or low demand. It bleeds out through the operational cracks no one has time to seal. Patient-journey gaps cost the average practice 10–15% of potential revenue. For a $2M clinic, that's $200K–$300K leaving the building every year.
01
Cancelled slots that don't get filled
A patient cancels at 4pm. By morning, the slot is empty.
~$1,200
/week per provider
02
Inquiries that go cold
A new patient calls. No one picks up. They book elsewhere by lunch.
47%
drop off in the first hour
03
Booked patients who don't show
SMS reminders sent. Voicemails left. They still don't come in.
1 in 5
first-time appointments
04
Patients who drift after their first visit
They came in once. Care plan started. Then silence.
~30%
never return
05
Dormant patients you never reactivate
Hundreds of patients with positive outcomes. No one calls.
~$120K
average dormant value
02 · The solution
An AI ops team for your patient journey.
Each agent owns one operational gap. Together they cover every stage of care, from the first inquiry to long-term retention. They never miss a follow-up because someone got pulled into a busy day.
The roster, mapped to the funnel
Inquiry
Booked
Attended
Engaged
Retained
Plus Waitlist Agent and Admin Agent running cross-cutting across every stage.
Stage · Inquiry
Intake Agent
Picks up new inquiries the moment they arrive: phone, web form, referral. Calls back within 5 minutes, qualifies, and books.
Stage · Booked
Reminder Agent
Confirms upcoming appointments by SMS or voice on the right channel for each patient. Catches the no-show before it happens.
Cross-cutting
Waitlist Agent
When a slot opens up, calls the right candidate from your waitlist. Books them in. Empty slot becomes revenue in 12 minutes.
Stage · Booked
No-Show Agent
When a patient no-shows, calls within 24 hours, finds out what happened, and reschedules. Empathetic, not pushy.
Stage · Engaged
Follow-Up Agent
Watches patients mid-care-plan. When someone passes their typical cadence without rebooking, reaches out with the right slot.
Stage · Retained
Reactivation Agent
Brings dormant patients back. A warm, personalized check-in calibrated to their care history. Not a sales pitch.
Cross-cutting
Admin Agent
Sits on the inbound line for non-clinical questions: reschedules, hours, insurance, what to bring. Handles them without involving staff and escalates only what it can't resolve.
Activate any agent in one click. Pay only when it wins.
See outcome-based pricing03 · How it works
See the leak before you fix it.
Recupra measures your operations first, then recommends what to do about it. Plug it in. See exactly where revenue is leaking in dollars, from your real data. Get a tailored estimate of what each agent will recover. Activate the ones you want.
No call required. No credit card.
Step 01
Connect your EHR
Plug-and-play setup in five minutes, no migration. Native Healthie support today. Athena, DrChrono, Tebra, AdvancedMD, Jane available on request.
Need a custom integration? We add it in under 7 days.
Step 02
See your leaks in dollars
Recupra runs a diagnostic on your real clinic data. You see exactly how much revenue is leaking, broken down by stage and gap type. No guessing, no industry averages. Your numbers, today.
Step 03
Get tailored recommendations
Recupra tells you which agents will save you the most, with a projected dollar figure for each. "Activating the Reminder Agent will recover ~$4,800/mo for your clinic." No vague pitches.
Step 04
Activate. Pay only when it works.
One click per agent. Outcome-based pricing: you pay nothing until Recupra recovers real revenue. Watch the gaps close in real time, with full attribution on every dollar.
04 · The math
The math is uncomfortable.
Patient-journey gaps cost the average clinic 10–15% of potential revenue. Here's what that looks like for a 3-provider practice doing $2M/year.
Annual revenue
$2.0M
Lost to gaps (12%)
$240K
Recupra recovers (~70%)
$168K
Modeled from a beta-clinic data set blended with industry benchmarks. Your numbers will differ. We'll calculate them with you in 20 minutes.
05 · Why Recupra
Other tools automate calls. Recupra automates outcomes.
Most automation tools send a message and call it done. Recupra measures whether the patient actually showed up, rebooked, or completed care, then adjusts. We don't get paid for sending texts. We get paid for closing the gap.
Automation tools
- Send a reminder, hope for the best
- Charge per message sent
- No idea if the patient actually came in
- Front desk still does the calling
- Templated, one-size-fits-all
Recupra
- Closes the gap end-to-end and books the patient
- Pays for itself in revenue recovered
- Tracks every outcome with full attribution
- Front desk handles the high-touch work only
- Adapts per patient, per stage, per channel
06 · Pricing
You only pay when Recupra wins.
No platform fee. No setup fee. No surprise overages. You pay per outcome, and only when the outcome is real money in your pocket.
→ Most clinics pay $1,000–$3,000/mo in Recupra fees and recover 5–10× that in revenue.
Per-agent pricing
No fee until the outcome lands
Waitlist Agent
Per slot filled from the waitlist after a cancellation
$25 / slot filled
Reminder Agent
Per appointment confirmed by the patient
$5 / confirmed appt
Intake Agent
Per inquiry converted to a booked appointment
$30 / booking
No-Show Agent
Per no-show recovered to a rescheduled visit
$25 / recovered
Follow-Up Agent
Per patient rebooked into their next care visit
$20 / rebooking
Reactivation Agent
Per dormant patient brought back into care
$40 / patient
Admin Agent
Per inbound request resolved without staff involvement
$3 / resolved
Need enterprise support or a custom integration?
We add custom EHR integrations in under 7 days. Volume contracts available for multi-location groups.
07 · Get started
See your revenue leak in five minutes.
Sign up, connect your EHR, and get a tailored revenue-at-risk diagnostic on your real clinic data. No call. No credit card. Activate the agents you want, when you want. Pay only when they win.