CEO and founder, Puppeteer AI
Federico Ruiz Cassarino
Federico Ruiz Cassarino is the CEO and founder of Puppeteer AI, the company behind Recupra. He leads the company's strategy and growth, working with healthcare organizations to put AI agents to work on patient communication at scale.
Federico Ruiz Cassarino on LinkedInOctober 15, 2026 · 7 min read
How to Fill Cancelled Appointments Automatically
Learn how to fill cancelled appointments automatically with patient-aware outreach, waitlist logic, and verified results that protect clinic revenue daily.
Read moreSeptember 16, 2026 · 6 min read
How to Fill Cancelled Appointments in SimplePractice
SimplePractice has an API, but not one a practice can request. A field-level look at what a solo or small group practice can actually automate around cancellations today, what the built-in Client Portal buys you for free, and the four failure modes that only an API fixes.
Read moreSeptember 8, 2026 · 7 min read
Patient Outreach on Epic FHIR: What It Takes to Go Live
Epic's FHIR API is public, free, and well documented, so the technical barrier is low. What actually stands between a working integration and a live patient outreach project is organizational, and it's worth understanding before you scope one.
Read moreJuly 24, 2026 · 8 min read
The Real Cost of a Patient No-Show: What One Empty Chair Actually Costs
A no-show costs far more than one missed visit. The full math: lost revenue, idle provider time, the downstream costs clinics never count, and how to calculate your own number.
Read moreJuly 17, 2026 · 5 min read
How to Fill Cancelled Appointment Slots in Minutes (Not Days)
A 4 p.m. cancellation should not be an empty chair by morning. How clinics fill last-minute cancellations fast, and why a manual waitlist recovers so few of them.
Read moreSee your revenue leak in five minutes.
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